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All posts by : Jeffrey Kronenburg

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Spark of Magic With a Touch of Madness

6 January 2021
by Jeffrey Kronenburg Employee EngagementLeadershipLoyalty

Once upon a time, long ago in a land far, far away... It’s a classic start of the most mesmerizing stories that once seemed so real to us. What would you have done with your three wishes had you found Aladdin’s magic lamp? Come on, I know at some point i ...

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tea cup with bag

Changing Employee-Experience One Teabag at a Time

18 November 2020
by Jeffrey Kronenburg Employee EngagementLeadershipLoyalty

The other day I saw a quote pop up on Linkedin, If I recall correctly, it was one from Simon Sinek, and part of it said the following “life is beautiful because of the people we meet,” and I couldn’t agree more. So I try to squeeze the wave of thoughts th ...

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girl helping up boy

Always Stay Humble & Kind

9 October 2020
by Jeffrey Kronenburg Leadership

This week it struck like lightning. As I was riding the early morning train to Amsterdam and crossed the fields, the sunbeams hit my face as the music played softly in my ears.  I experienced a moment of peace when the lyrics made everything fall int ...

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cherry tree and water

Embrace The Good

16 December 2019
by Jeffrey Kronenburg Leadership

For years now, I’ve been intrigued by a short article I read about an African tribe and how they deal with each other’s mistakes. I took a screenshot of it and have kept it on my phone ever since. In this African tribe, when someone broke a rule or made ...

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Dog - loyaltly

The Essence of Loyalty

9 December 2019
by Jeffrey Kronenburg Loyalty

"Being a leader means creating a safe environment for staff to be who they truly are and give their best."  Staff Commitment In my career, I have received a lot or commitment from my staff. They were determined to give all of themselves to me as a p ...

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Lion Pride

How To Be A Great Leader

18 November 2019
by Jeffrey Kronenburg Leadership

Have you always wanted to know how to become a great leader? For many years people assumed that effective leaders were born with certain traits. Therefore, the majority of research focused on trying to answer the question "what is an effective leader"? Ma ...

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KLM cabin hospitality

Lost and not found: Hospitality at KLM

10 January 2019
by Jeffrey Kronenburg Hospitality

Traveling the world, my wife and I often use KLM, especially for specific destinations. Dutch pride, good service, decent food, value for your money and at the same time they often fly us non-stop to where we need to be! Unfortunately, we have seen an int ...

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Tram Bus Amsterdam GVB customer experience

Rock the bus!

17 December 2018
by Jeffrey Kronenburg Customer Experience

Rock the bus! Sometimes people from unexpected angles can make your day just by simply loving their job. The other day I had a short but sweet ride on a GVB bus in Amsterdam with a bus driver that rocked the bus.. It was December 5th 2018, a children’s h ...

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Most Recent Posts

  • Having a Voice is Important – Even When Leaving
  • Spark of Magic With a Touch of Madness
  • Virtual meetingThe Virtual Party
  • Changing Employee-Experience One Teabag at a Time
  • Always Stay Humble & Kind
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